Customer reviews

Von VSHC164QK Bar Heater, 1600W - Black

Average rating: 2

from 4 reviews

5 0 five star reviews
4 1 four star review
3 0 three star reviews
2 1 two star review
1 2 one star reviews
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Angie reviewed on 2 Jul 2022

compliment

i love it , kindly include a manual on how to use it . i had to google

Response from hotpoint.co.ke:

Thank you for taking the time to share your feedback. Have a great day ahead and continue shopping at Hotpoint.

Eucalyptus reviewed on 22 May 2020

1 of 1 customers found this useful.

Not user friendly

Manual doesn’t give details on how much water to add and how to ascertain when water is over. Also whether u must add water or not. Also if you move the heater an inch it switches off which is annoying as it doesn’t come back on immédiat.ey

Response from hotpoint.co.ke:

Hi there, we sincerely apologize for the experience you've had thus far, kindly share with us your contact details or order number for us to resolve the matter. Thank you.

Catherine reviewed on 1 Aug 2020

Disappointed customer.

The heater does not come with a proper manual for use and hence adjusting it is purely guess work. Sometimes the heater doesn't come up even when turned on, there's no way of knowing water level content so as to turn on the humidifier. It's my most disappointing buy from VON Hotpoint. Not sure I'm willing to buy anything else from you guys ever again.

Hannah reviewed on 14 Jun 2020

No instructions on how to use it

Manual does not have full details of how to operate it . like now from the knob which direction do it turn for the humidifier to work and which direction do I turn for it not to use water . and should it vibrate when the fun is on?

Response from hotpoint.co.ke:

Hi there, we sincerely apologize for the experience you've had thus far, kindly share with us your contact details or order number for us to resolve the matter. Thank you.