The following vacancies are currently open for applications:

Job title: HA Technician
Department: Service Centre
Reporting to: Technical Supervisor
Job Location: Ruiru - HQ


Hotpoint Appliances Limited, a leading supplier of consumer electronics and entertainment products has an exciting opportunity in their Service Centre. They are seeking for talented, dynamic, self-driven and results oriented individual who is committed to performance excellence and participating in our growth strategy.

Main Job Purpose:

  • Handles all technical service related jobs and repairs at the Service Centre.

Job Responsibility and Accountability:

  • Repair and service of White Goods in the Service Centre and on In-Home assignments
  • Follow laid-down ISO repair procedures on each and every repair job
  • Provide technical assistance to customers and fellow staff
  • Do on-site installation of White Goods
  • Set up, clean, operate and test units before releasing all repaired items
  • Perform client education on the functionality of the items repaired and serviced
  • Assist CIC Team when needed at the Service Center in fault explanation to customers
  • Perform demos for customers
  • Fellow laid down MOT Activities
  • Ensure compliance with RTAT activities and follow-through of set instructions
  • Any other duties assigned


Minimum Qualification:

  • Diploma in Electrical and Electronics Engineering, Refrigeration and Air Conditioning or any related field.
  • At least 3 years’ work experience in a similar role.

Other Key Competencies and Skills:

  • Productivity with cost-effectiveness - knows how to determine if not economical to repair and recommends replacements.
  • Competence -accuracy in repair diagnosis in minimum time and no unnecessary use of parts.
  • Teamwork, cooperation and ability to assist / coach junior staff.
  • Communication and co-operation with other staff and maintaining a relationship with Customers and Business partners.

Qualified candidates are encouraged to send their applications through on or before 23th April, 2019.

Apply now