Careers

Hotpoint Appliances Limited, a leading supplier of consumer electronics and entertainment products has an exciting opportunity in their Service Centre. They are seeking for talented, dynamic, self-driven and results oriented individual who is committed to performance excellence and participating in our growth strategy.

Main Job Purpose:

• Handles all technical service related jobs and repairs at the Service Centre.

Job Responsibility and Accountability:

• Repair and service of White Goods in the Service Centre and on In-Home assignments
• Follow laid-down ISO repair procedures on each and every repair job
• Provide technical assistance to customers and fellow staff
• Do on-site installation of White Goods
• Set up, clean, operate and test units before releasing all repaired items
• Perform client education on the functionality of the items repaired and serviced
• Assist CIC Team when needed at the Service Center in fault explanation to customers
• Perform demos for customers
• Fellow laid down MOT Activities
• Ensure compliance with RTAT activities and follow-through of set instructions
• Any other duties assigned

Minimum Qualification:

• Diploma in Electrical and Electronics Engineering, Refrigeration and Air Conditioning or any related field.
• At least 3 years’ work experience in a similar role.

Other Key Competencies and Skills:

• Productivity with cost-effectiveness - knows how to determine if not economical to repair and recommends replacements.
• Competence -accuracy in repair diagnosis in minimum time and no unnecessary use of parts.
• Teamwork, cooperation and ability to assist / coach junior staff.
• Communication and co-operation with other staff and maintaining a relationship with Customers and Business partners.

Qualified candidates are encouraged to send their applications through careers@hotpoint.co.ke on or before 23th April, 2019.