The following vacancies are currently open for applications:

Job title: Online Administrator
Department: Retail Department
Reporting to: Retail Manager
Job Location: Showroom - Sarit Center


Hotpoint Appliances Limited, a leading supplier of consumer electronics and entertainment products has an exciting opportunity in their Retail Department. They are seeking a talented, dynamic, self-driven and results-oriented individual who is committed to performance excellence and participating in our growth strategy.

Role Purpose

  • Ensure effective and efficient support and system administration of all online orders.

Job Responsibility and Accountability

  • Processing Online orders received on a daily basis in liaison with credit control and updating the summary report.
  • Corresponding with the Online Clients to arrange delivery date and time and to coordinate this with the Delivery department.
  • Ensuring payments are received where the terms are COD.
  • Answering online queries.
  • Assist with Customer Feedback when required.
  • Updating of the e-commerce site
  • Stock management
  • Assisting with in store sales when required - wide product knowledge


Minimum Qualification


  • At least 3 years’ experience in Business Administration/Customer Care from a service industry background.
  • Excellent personal presentation and telephone etiquette.
  • Speaks and writes excellent English.
  • Proficient in relevant computer applications.

Key Skills:

  • Excellent people /customer service skills.
  • Excellent Report writing skills.
  • Excellent interpersonal skills.
  • Excellent communication skills both verbal and written.
  • Good problem analysis and solving skills.
  • Good listening skills.
  • Computer skills.
  • Good organizational skills.

Other Key Competencies and Skills

  • Good communication and interpersonal skills.
  • Ability to organize, multitask and prioritize activities.
  • Teamwork and Collaboration- Ability to deal effectively and courteously with the rest of the team.
  • Should have good work ethics.
  • Resourceful and proactive in dealing with issues that may arise.
  • High attention to detail, excellent analytical and computer skills.

Qualified candidates are encouraged to send their applications through on or before 18th February, 2019.

Apply now
Job title: Junior Graphic Designer
Department: Sales & Marketing
Reporting to: Head of Design
Job Location: HQ - Ruiru


We’re looking for a Super talented Junior Graphic designer to join our Design Team at Hotpoint Appliances Ltd. Someone with a passion for making gorgeous, ground-breaking work and who is ready to be involved in every stage of the project lifecycle, from brainstorming creative concepts with the team to production and delivery. All the while, ensuring deadlines are met, all the way to launch.

This is a broad role that benefits from a passion for design and an excitement for learning.

Our projects are as varied as can be, and our Graphic Designers need to be able to move from one project to the next without missing a beat.

Duties and Responsibilities:

  • Creating layouts and packaging designs for products, advertising, and marketing collateral for print [ATL / BTL] and digital.
  • In-store Branding.
  • Work directly with Head of Design for concept and direction of projects.


Key Skills and Qualifications:

  • Minimum Qualification: Bachelor / Diploma in Graphic Design.
  • Experience Level: Mid-level.
  • Experience Length: 3 years.

About You:

  • You are talented, driven and with a passion for making gorgeous, ground-breaking work.
  • You are ready to roll up your sleeves and execute to get the job done.
  • You’re capable of managing multiple projects.
  • You meet deadlines and can work fast.
  • You are self-driven, able to work with minimal supervision.
  • You are hungry to learn and grow.
  • You have the grit and the willingness to go an extra mile to deliver on set deadlines with impressive work.
  • You should be creative, self-motivated, detail-oriented, and a team player.
  • Is experienced and is confident in creating a variety of design formats (visual identity/logo, UI layouts, print ads).
  • Has an intimate knowledge & proficiency in Adobe Creative Suite (You should consider Photoshop, Illustrator, Premiere Pro and In-design to be something like family).
  • Has Excellent typography and layout skills, and experience designing successful and well thought out user interfaces.
  • An affinity for consistency, colour use, typography, and a keen eye for subtle details. While exercising a good eye for aesthetics.
  • Strong conceptual thinking.
  • Strong communication skills.
  • Able to clearly express and explain your ideas.
  • A self-starter, able to manage your own workflow and deadlines – We do not babysit.
  • The ability to work as part of a team but also able to tackle small projects alone with speed and efficiency.
  • Comfortable with planning and executing redesigns as well as new-concept designs from start to finish.
  • Attention to detail – whatever it is you’re doing is done thoroughly & with an attention to detail.
  • Ability to balance long-term projects against day-to-day requests.
  • Up to date with industry-leading software and technologies (In Design, Illustrator, Photoshop e.t.c).
  • Drive to constantly learn and improve, keeping up on current design trends and tools.

Bonus Points:

  • Digital Marketing experience [Content development and optimization].
  • Motion graphics and/or relevant animation experience.
  • Experience on social media would be an added advantage .

Think you might be a good fit?

Email your application to

Please include a link to your online portfolio or email us samples of your best work. Your resume links to your Behance and LinkedIn profiles and anything that makes you stand out from the crowd (Be Creative!).

Deadline for Application is 18/02/2019.

Apply now