The information we collect from users enables us to personalize and improve our services, and to allow our users to set up a user account and allows for repeat orders to be completed more quickly. This document describes the types of information we collect from our users and what we do with it.
What information we collect
1. Personal information you provide to us
We receive and store any information you enter on Hotpoint or provide to us in any other way. The types of Personal Information collected may include your name, billing address, postal address, e-mail address and telephone numbers that are entered on this website, sent to us by email, or entered in the process of paying for an order.
2. Personal information collected automatically
We receive and store certain types of information whenever you interact with this website. We automatically receive and record information from your browser including your hardware model, operating system version, unique device identifiers, and mobile network information including phone number, browser type, IP address and the page you requested. This information is collected and stored using Google Analytics. Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
3. E-mail communications
We may receive a confirmation when you open an e-mail from this website, if your computer supports this type of program. We use this confirmation to help us make e-mails more interesting and helpful.
4. Browser cookies
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. We do not combine the site usage information collected through cookies with other Personal Information.
How we use the information we collect
We use the information we collect to provide, maintain, protect and improve our service, to develop new ones. We also use this information to offer you tailored content - like giving you more relevant search results and adverts.
When you contact us, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services.
We will use information as required by law.
Hotpoint processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.