mark kimaita reviewed on 3 Dec 2024
COMPLAIN ABOUT DELIVERY TIME
Received the product well and ingood condition. The only concern was the time of delivery, it was so late. My order was delivered at 9pm. That's not professional. Kindly work on your dispatch time to your delivery guys, so that we can get the products most preferably during the day. Thank you
Response from Hotpoint Appliances Kenya :
Hello, thank you for your feedback. We’re glad you received your product in good condition, but we sincerely apologize for the late delivery and any inconvenience it may have caused. We appreciate your suggestion regarding dispatch times and will work on improving our processes to ensure more timely deliveries, preferably during the day. Thank you for choosing us, and we hope to serve you better next time!
