Ophelia Nyawira reviewed on 21 Jun 2020
4 of 4 customers found this useful.
Disappointing -Low quality
I bought this cooker in January 2020 and in less than 6 months the oven has malfunctioned -the turbo fan runs even when not on & the heating is erratic and timer had stopped working .The Electric Plates are loose and the material is not stainless steel -it does not get clean.The inner trays and rotisserie which I have not used have rusted already .Totally disappointing and would not recommend I have asked for service as this is on warranty and still waiting -This VON brand is a real disappointment and no value for money
Response from hotpoint.co.ke:
Hi there, we sincerely apologize for the experience you've had thus far, kindly share with us your contact details or order number for us to resolve the matter. Thank you.
