Hotpoint Appliances Limited

Hotpoint Appliances Limited

Hotpoint Appliances Ltd was established in 1984. Its first store was located in the Sarit Centre shopping mall in Nairobi.

In late 1990s Hotpoint was awarded the Sole Distributorship Agency for LG Electronics. Later on, it went on to acquire agencies for other global brands including Ariston, Westpoint and Kenwood. The company quickly expanded its operations throughout Kenya, and by 2002 is was on the the region's largest retailers and wholesalers of consumer electronics and entertainment products.

Founded on the philosophy of Customer Value and Service, the company's success is dependent on building and maintaining customer loyalty and strong supplier partnerships. The company aims to provide customers with quality products featuring the latest technology at competitive prices, backed by unparalleled after-sales support.

1. Our Vision

To be the leading world class supplier of industrial and domestic appliances that creates value for all stakeholders.

2. Our Mission

We shall endeavour to empower our people to exceed customer expectations throughout the region by providing quality products and unrivalled after sales support.

3. Our Core Values

To source, supply and support top of the line products that meet customer requirements. We endeavor to market our products for the benefit of customers while pursuing ethical practices, good leadership, integrity and excellence with special attention towards the welfare of the community in which we work. Our core values are:

  • Integrity
  • Teamwork
  • Cohesion
  • Empowerment
  • Productivity
  • Environmental Conscience
  • Social Responsibility