Stephen Sokoto reviewed on 5 Oct 2021
Really impressed with this Air fryer, size is great and would recommend it to the 3.5L. Consumption of electricity is good and manageable considering the task it does. Wasn't impressed with the order confirmation though, had to contact hotpoint via Twitter for them to confirm my order and delivery took a while also. Also on checkout i had to pay the delivery fee because of the way they put the checkout flow, in choosing your location for delivery. After placing my order with delivery fee, I was informed that my region was part of the free delivery, i feel more can be done about this. More to it i wasn't refunded my delivery fee, even though i was promised it would be refunded. Happy customer with the product 1 month down the line.
Response from hotpoint.co.ke:
Thank you for taking the time to share your feedback. Kindly share your order number for follow up.