Customer reviews

Von F5N31E2.S.E/VAC5F031PS 3 Gas +1 Electric - Silver

Average rating: 4

from 7 reviews

5 6 five star reviews
4 0 four star reviews
3 0 three star reviews
2 0 two star reviews
1 1 one star review
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anonymous reviewed on 19 Oct 2019

7 of 7 customers found this useful.

Best Product Ever

The cooker worked perfectly. The description and product are a perfect match. Quick delivery. Quality product. Free delivery within Nairobi and free installation. The installation personnel are humble and take you through the payment process nicely. The personnel also give you a quick product safety engagement and tell you how it works. Hotpoint will be my to-go shop for electronics and home appliances. Thank you!

Binah reviewed on 8 Jun 2020

1 of 1 customers found this useful.

Gas Cooker

I received good customer service. The cooker is serving me well. Good product Good brand Thanks

Response from hotpoint.co.ke:

Thank you Binah for taking the time to share your feedback. Have a great day ahead and continue shopping at Hotpoint.

noel nandwa reviewed on 3 Apr 2022

Satisfied

The goods were received on time and the delivery guy guided us on how to use the gas. I was really impressed with your team. Kudos

Response from hotpoint.co.ke:

Thank you for taking the time to share your feedback. Have a great day ahead and continue shopping at Hotpoint.

Vikta Wanjohi reviewed on 28 Jul 2022
Verified Purchase

Excellent service

The cooker was delivered with excellent service and in good condition, everything working as expected Thank you, that's proper service

Response from hotpoint.co.ke:

Thank you for taking the time to share your feedback. Have a great day ahead and continue shopping at Hotpoint.

Evans Odhiambo reviewed on 8 Feb 2021
Verified Purchase

Awesome

The cooker is working fine. The service is great they had it installed in minutes. Everything was fluid. Will definitely shop with you again.

AUGUSTINE BARONGO reviewed on 10 Dec 2019

Usage

I bought two of these cookers and the electric cookers are not working. The light to indicate electric oven is also not turning on.How do i turn them on?

Response from hotpoint.co.ke:

Hi there, we sincerely apologize for the experience you've had thus far, kindly share with us your contact details or order number for us to resolve the matter. Thank you.