Faber PB BK A60 Strip Chimney Bi Hood, 60CM - Black

by Faber

**Filters available at an extra cost**

 

Product Features

  • 2 X 28W Lamps
  • Dishwasher safe cassettes
  • 3 Speeds
  • 380m³/hr Extraction
  • 60 cm Black hood

Warranty: 12 months

KES 22,000
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Free installation*
by our expert technicians
Free next day delivery
in Nairobi and Mombasa
Free click & collect
from any of our showrooms
Pay on delivery
By M-Pesa or Card
We accept Mastercard, Visa and M-Pesa, as well as payment on Delivery

Product features

UPCPB BK A60
Extraction capacity(m3/hr) 380
Width (cm) 60
Height (cm) 114
Depth (cm) 60.0
Number of speeds 3
SKU25302015
Warranty

Reviews

Average rating: 1

from 1 review

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Alice reviewed on 5 Jun 2020

Terrible terrible customer service

My experience with Hotpoint has been a very dissapointing. I went to their Sarit branch to buy a kitchen hood. First, I waited for more than 15minutes before getting someone to assist me then when I finally got someone they had such a stinking and condescending attitude so I left hoping I'd get better treatment at their other branches. So I called their garden city branch and after days of unsuccessfully trying to call I finally got through and after making my enquiries the attendant left to enquire on installation costs and that was the last I heard from them. Come to today when I went physically to get the hood at their garden city branch.I stood at the hood section with no one attending to me and I had to request an attendant to help me which he did begrudgingly. All the questions I had I had to Google them myself as the attendants were acting like I was bothering them by asking. Bottom line is I bought the hood but next time if I can avoid your shops, I sure will because you guys simply act like you don't want any more money. You should treat your customers better.

Response from hotpoint.co.ke:

Hi Alice,

Thank you for sharing this experience with us. We also apologise and we would like to assist you. Please share your contact info with us and we will get right into it for you. We look forward to hearing from you soon. Have a lovely evening and remember to stay safe.

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